Account Manager
$10k to $30k USD/month
Location Job Type Experience
Ireland Full Time Any
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About The Role
Join our dynamic team as an Account Manager at Scaling With Acquisition, where you'll play a pivotal role in nurturing and expanding client relationships within our unique growth solution. As a key member of our team, you will manage ongoing client interactions, ensuring a seamless experience with our automated client acquisition systems tailored specifically to coaches across various niches. This full-time, virtual position offers the flexibility to work from anywhere, seamlessly integrating into our globally distributed team in the US, Canada, Australia, Ireland, and the UK.
What You’ll Be Doing
As an Account Manager, your main tasks will include:
Client Meetings:
Schedule and conduct regular Zoom meetings to review client needs and discuss service impacts.
Build strong relationships through consistent communication and responsive interaction.
Account Review and Planning
Regularly review each client account to understand their business dynamics, challenges, and opportunities.
Develop strategic plans to enhance their experience and increase their success through our services.
Feedback and Adaptation:
Gather client feedback to continually adapt and customize our offerings.
Work closely with the product and service teams to implement necessary changes or enhancements.
Retention and Growth:
Focus on retaining clients and expanding business opportunities through upselling and cross-selling.
Identify potential risks to client retention and proactively work to mitigate these risks.
Problem Resolution:
Quickly address any client concerns or issues, ensuring resolution in a timely manner.
Facilitate communication between client and technical teams to solve specific operational issues.
Reporting and Analytics
Maintain detailed records of client interactions, objectives, and progress in the CRM system.
Generate regular reports to track account health, client satisfaction, and growth opportunities.
This Role Is For You If:
You have experience in account management or client services, preferably within a high-paced, tech-driven environment.
You are skilled at building relationships and enjoy working closely with clients to solve complex issues.
You are committed to achieving excellence and believe deeply in the value of our services.
You appreciate autonomy in your role but also value structured team interactions and regular check-ins.
You are proactive about your professional growth and are always looking for ways to improve.
You are motivated by a role that allows significant income potential based on performance.
Please Note
Do not apply if you have less than a year of experience in account management, are looking only for job flexibility without a commitment to client success, or are not open to ongoing training and constructive feedback.
Outcomes & Responsibilities
30-Day Targets
Fully integrate into the team, understand our tech systems, product offerings, and client profiles.
60-Day Targets
Demonstrate ability to manage and grow accounts effectively, meeting KPIs for client retention and satisfaction.
Qualifications
At Scaling With Acquisition, we prioritize a strong cultural fit and a passion for success over specific academic credentials. If you are enthusiastic, adaptable, and driven, you have the qualities we are looking for.
The Pay
This is a commission-based role with the potential for significant earnings based on account growth and client retention.
Benefits:
Work remotely from anywhere, fitting easily into our global team structure.
Gain access to extensive training and mentorship valued over $100,000.
Participate in 1-2 yearly team offsite events for deeper engagement and strategy planning.
About Scaling with Acquisition: In less than three years, our company has achieved remarkable growth and financial success by empowering clients to build solid foundations for expansion. We pride ourselves on enhancing client leadership, amplifying their marketing efforts, and boosting their sales to achieve transformative results. Join us to be a part of this exciting journey.
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